Purpose Statement

A Project Management Office (PMO) Analyst is responsible for managing the adherence to project governance and standards, and executing tasks associated with project management services.  The PMO Analyst is expected to have a deep understanding and primary responsibility in developing, executing and managing project plans, act as the information hub for projects and contribute to the delivery of business systems to meet identified business requirements.

Key Responsibility Areas (KRAs)

• Strategic Project Planning and Goal Setting.

Monitor structured schedules and project plans based on predefined scopes, project goals, resource requirements, potential risks, milestones and budget constraints.  Must be able to identify dependencies and possible issues across teams.  During this planning process, develop and communicate clear and actionable deliverables, or activities to be completed, to all project stakeholders, with each activity having an identified owner, nominated person to perform them, as well as a clear timeline and success criteria

• Process Improvement and Standards Development.

Execute and update the project management processes.  Continuously identify processes and activities to improve.  Identify, apply and utilise workable process standards and best practices across all project engagements.  Once a process improvement initiative is identified, implement, document and communicate the new procedures to the rest of the team.

• Project Documentation and Archives.

Facilitate and monitor project teams throughout the project lifecycle to ensure project plans, documentation and supporting materials are complete, updated and readily available.  Upon completion of a project, project information must be compiled and documented for future reference; assessed for quality of project delivery, completeness, and alignment against stated objectives and goals; and archived and made accessible to relevant personnel

• Project Prioritization and Portfolio Alignment.

Adept at managing multiple projects, each with varying priority, timelines and resource requirements.  Facilitate and coordinate projects and communicating priorities.  Prepare a project dashboard to outline both in-flight and future project engagements, with their priority according to overall business objective

• Project Execution and Governance.

Monitor deadlines, deliverables, resources, and timelines throughout the project lifecycle.  Coordinate and facilitate to ensure processes are set in place, conduct regular project team meetings to provide status updates, highlight project risks, and identify and resolve issues.  Able to adapt plans based on evolving needs, conditions or issues that may arise and ensure on-time, high-quality delivery in accordance with the stated project goals

• Adhere to a corporate standard, security guidelines and sustainability
• Conduct knowledge-sharing sessions with colleagues

Key Performance Measures (KPM)

• Strategic contribution to project delivery and improved monitoring of projects against time, budget and quality standards
• Enhance project standards and governance process, as well as coordination of project governance arrangements
• Successful management and delivery of overall project portfolio:

– Timely tracking and reporting status of deliverables and milestones throughout the project lifecycle

– Effective project risk and issue tracking and coordination

– Capable in dealing with and monitoring change

– Improve project management processes, including effective assurance and quality control, information management, and financial tracking.  Coordinate activities in support of quality objectives, and refine project forecasting and costing

• Excellent stakeholder management.  Adept at establishing and maintaining good and effective relationships, and working collaboratively with a diversity of stakeholder groups and individuals
• Demonstrated ability to conduct project-level workshops and chair meetings confidently for both large and small groups
• Ability to provide leadership and mentoring

Qualifications & Certifications

• Relevant tertiary qualifications
• Bachelor’s Degree

Critical Knowledge, Skills & Experience

• At least 3-5 years of relevant work experience
• Proficient in Microsoft Office including Excel, PowerPoint and MS Project
• Prior PMO experience with skill, knowledge and expertise in budget management, knowledge management, resource management and scheduling will be advantageous
• Strong issues resolution experience with excellent analytical, conceptual, troubleshooting and problem-solving skills
• A highly positive, motivated and proactive self-starter who is able to work in a team as well as independently.  Solid time and task management skills; must be able to take full ownership and responsibility for own workload as well as manage competing and conflicting requirements
• Exceptional business communication skills:

– Excellent written and verbal communication

– High-quality documentation delivery

• Excellent interpersonal and collaboration skills, with a convincing and creative personality
• Enthusiastic about learning new technologies, with the ibility to quickly adapt to rapidly changing cultural and business environments with a strong desire to excel
• Passionate about analysing PMO-related issues as well as building and improving existing processes