ALL-NEW NISSAN 3S CENTRE SET TO ELEVATE CUSTOMER SERVICE IN MUAR, JOHOR

The Official Opening of NM Supreme Nissan 3S Centre in Muar Johor

Plaque signing ceremony by Mr Sia Chai Lim, Managing Director, NM Supreme Sdn Bhd & Mr Khoo Cheng Pah, Chief Executive Officer, Edaran Tan Chong Motor Sdn Bhd

NM Supreme Nissan 3S Centre with new NRC in Muar Johor

Auspicious Ceremony of Official Opening with NM Supreme Nissan 3S Centre

The vehicle display area features the star car, the Nissan Serena

Modern Interior and premium customer lounge with a relaxed ambiance

Modern and comfortable Aftersales Service reception area

New vehicle viewing gallery with NRC layout

NM Supreme is equipped with 4 service bays to accomodate high efficiency vehicle service operation

• A fresh new experience awaits Nissan customers in Muar, Johor
• NM Supreme Nissan 3S Centre is the latest dealership to adopt the Nissan Retail Concept
• Investment in the newly-built Nissan 3S dealership valued at RM2 million

Kuala Lumpur, 19 June 2024 – A new Nissan landmark is standing proud in Muar, Johor with the official launch of the Nissan 3S Centre operated by NM Supreme Sdn. Bhd. The all-new 3S Centre with a total built-up area of over 8,000 sq. feet catering to sales and after-sales services is the latest dealership in Malaysia to embrace the Nissan Retail Concept which elevates customer experiences at Nissan facilities.

The Nissan Retail Concept aims to innovate Nissan dealerships and deliver world-class service standards to Nissan customers across the globe. It is centred on showcasing Nissan brand values on customer journeys at the dealership, whether it’s to test drive the latest model or to drop the car off for a regular service. Every touch point of a NRC-NEXT-compliant retail facility has been reimagined and refined to deliver excitement and satisfaction to the customer.

Located along Jalan Meriam, the NM Supreme Nissan 3S Centre is a new attraction in Muar courtesy of its immaculate facade highlighted by the striking Nissan tablet in red. The iconic logo also draws customers to an inviting and spacious showroom capable of displaying up to six (6) vehicles, where a team of knowledgeable sales advisors is ready to attend to every query on the latest Nissan models.

“Customer satisfaction is central to what we do at Edaran Tan Chong Motor, we appreciate the efforts undertaken by our business partners at NM Supreme and congratulate them for setting up this beautiful 3S Centre in the heart of Muar. The initiative to elevate Nissan dealerships by being NRC-compliant is to ensure that customers receive world-class service at top-notch facilities, in line with the global Nissan brand experience,” said Khoo Cheng Pah, the Chief Executive Officer of Edaran Tan Chong Motor.

“The Supreme Group operates a multi-brand automotive dealership network in Johor with an excellent track record in sales since 2004. We welcome them to the Nissan family with open arms and wish them all the success and growth in the coming years!” added Khoo.     

Meticulously crafted with premium and contemporary furnishing, the retail space of the NM Supreme Nissan 3S Centre features a comfortable customer lounge with a relaxed ambiance to facilitate discussions between customers and sales advisors, as well as to initiate test drives of the latest Nissan models. High-speed WIFI Internet access and F&B refreshments are also available within the lounge on a complimentary basis for Nissan owners and customers.

The newly invested RM2 million showroom covers 8,428 sq. feet, every facet of the NM Supreme Nissan 3S Centre is dedicated to excite and delight Nissan customer, and this includes a dedicated area within the showroom specially catered to customers taking ownership of their new Nissan vehicles, to ensure every new car delivered is a moment to be cherished by the customer.

For returning customers seeking after-sales service, the NM Supreme Nissan 3S Centre is equipped with four (4) service bays capable of accommodating up to 16 vehicles per day, with an estimated capacity of 352 cars a month. The service centre has a generous built-up area of over 4,000 sq. feet and is manned by a team of six (6) professionally-trained members.