The Financial Services Division complements the Group by offering competitive financing options, enhancing customer experience with seamless buying processes and after-sales products, and creating cross-selling opportunities through bundled packages and loyalty programmes. This alignment strengthens the brand, improves operational efficiency by streamlining processes and reducing costs, and ultimately drives growth, boosts customer satisfaction, and fortifies the Group’s market position.
Insurance Service Division
Tan Chong Insure (“TCI”) is the business division of TCCL Sdn Bhd, a leading professional insurance consultancy-based company that provides insurance services in all classes of general insurance for individuals, families and corporations in Malaysia.
In 2020, GoInsuran.com was launched to introduce a new approach for road users to renew car insurance and road tax digitally. Besides a full range of motor, medical and home insurance products, Golnsuran.com ventured into the providing insurance solutions through strategic partnership with various B2B and B2B2C business partners.
Hire Purchase Financing Division
TC Capital Resources Sdn Bhd (“TCCR”) spearheaded the consumer financing of the Group, including hire purchase and personal loan. Besides facilitating fast approval turnaround and convenient application, TCCR is providing various repayment channels through online bank transfer, or to make physical payment at our TCCR headquarter or any of the ETCM branches nationwide.
Car Subscriptions
Our award-winning car subscription business is built on the principles of the circular economy where the lifespan of the vehicles is extended through proper maintenance and care, thus contributing to resource conservation and waste reduction.