Service Advisor
Tan Chong Industrial Equipment Sdn Bhd
Penang
Posted 1 month ago
- Attend to customers’ vehicle that coming into workshop for repair; issuing Repair Order and recommend appropriate solution.
- Distribute Repair Order to mechanic to perform the repair; consistently monitor and follow-up on the work progress to ensure completion on schedule.
- Ensure prompt submission of well documented technical reports and warranty claims within approved guidelines.
- Ensure vehicles are ready within promised time and exceed customers’ expectation in service delivery quality.